CARM Client Portal Tip Sheet: Statement of Account
On a monthly basis, the Canada Border Services Agency’s (CBSA) CARM Client Portal (CCP) will issue a monthly Statement of Account (SOA). This is a summary of all import transactions, assessments and any other activity that your company had with the CBSA during the previous month.
A common issue with many importers is reconciling import accounting entry (CAD) amounts with the amount indicated on the SOA as payable. The amount on the SOA can be higher or lower than the amount indicated on the CCP
There are a number of factors that can affect the amount owing as indicated on the portal.
• The most common issue is the presence of historical debits or credits
• Historical debits could result from previous assessments of duties, taxes and interest that may not appear on your current SOA
In the same respect, previous or historical credits may remain on your account that have not been allocated towards a payment of a specific debit
Did you know that you can download financial transaction reports within the CARM portal?
If not, the document below will demonstrate how you can easily obtain these reports, and provide you with additional tips to help you reconcile your SOAs.
If you have any further CARM related questions, or looking for a specific CARM Client Portal Tip Sheet, please feel free to use our CARM Help Desk Submission Form.